Technical Support Engineer

We are looking for a Technical Support Engineer in Da Nang.

Servers.com is an international hosting provider with data centers in the US, Europe and Asia.

We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.
Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

We will welcome you to our team if you want to learn

• System administration of servers from anywhere in the world.
• Diagnose hardware, software and network server issues.
• Work with hardware monitoring.
• Work with cloud technologies.

We offer

• Work in a team of professionals at international level.
• Comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow.
• Mentor assistance, learning modern IT technologies.
• Individual vocational training plan for 12+ months.
• Opportunity to practice and improve your English.

Requirements

• Your English is sufficient for e-mail correspondence.
• You are attentive to details, able to search and analyze information.
• You know what components a modern computer consists of.
• You understand the basic principles of the Internet and computer networks.

Will be an advantage

• Experience with Linux operating systems (Ubuntu, CentOS, Debian).
• Basic knowledge of working in the Linux terminal.
• Experience in installing Windows/Linux OS from the ground up.