Senior Scrum Master

Based in Phoenix, AZ, Lofty is an award-winning real estate technology company providing an all-in-one CRM and sales acceleration platform. The platform is designed to help real estate professionals close more deals faster by combining IDX websites, lead generation, marketing automation, advanced lead management, and powerful AI to capture and convert leads into new agreements and closed-won business cost-effectively. 

At Lofty, we offer expansive mentorship from our employees across global offices to guide you through the start of your career. As you build networks and friendships with people that share your passion for technology, we welcome individuals from all backgrounds who seek to make a real impact and foster positive change. 

Description

1. Take full ownership of requirement gathering, development, and testing processes to ensure project goals are achieved and the team delivers high-quality results on time.
2. Create detailed project plans, break down tasks into measurable units, and assign responsibilities to appropriate team members.
3. Track project progress, coordinate cross-functional collaboration, resolve issues during execution, and proactively identify and mitigate project risks.
4. Oversee the preparation and standardization of project documentation at each stage to ensure completeness and quality compliance.
5. Assess and manage project workload, cost, schedule, and risks, and handle project scope changes effectively.
6. Conduct post-project reviews to identify areas for improvement and optimize future project execution.
7. Monitor and follow up on production incidents, ensuring the tech team responds promptly and effectively; quantify impact and metrics to enhance team efficiency.

Requirements

1. Bachelor’s degree or above in Computer Science, Software Engineering, or a related field.
2. 3–10 years of experience in software project management.
3. Familiar with the software development life cycle, with solid skills in estimating and controlling project workload, cost, timeline, and risk.
4. Strong ability to analyze and resolve key issues, with hands-on experience handling unexpected problems.
5. Excellent teamwork and stress management skills; strong interpersonal communication, coordination, proactive leadership, decision-making, planning, and execution capabilities.
6. PMP certification and prior experience managing internet/software development projects are preferred.

Why we are different:

Our team builds and scales AI-native SaaS solutions that empower industries to solve their most important problems—faster and smarter.

What we do: 

Our team builds and scales AI-native SaaS solutions that empower industries to solve their most important problems—faster and smarter. We provide operational expertise and financial resources to our portfolio companies, positioning them for high growth rates and enabling them to become the #1 SaaS company in their respective industries.

Why join us: 

Global impact - Your code will power our products used by millions worldwide

Growth-stage thrill - The energy of a startup with the stability of proven traction

Own the product - No outsourcing - we build & innovate in-house

What we offer:

• Attractive Base Salary, Full Social Insurance contributions from you Day 1
• Quarter Performance Review and Annual Bonus
• Additional On-site Bonus up to 2.500.000 VND/monthly
• Monthly Allowance of
  • 500.000 VND during probation, 
  • 1.000.000 VND after probation and 
  • 1.500.000 VND after your one year
• Annual Health Check-up 
• Accident Insurance Package
• Premium health care for your and your family