Senior IT Business Analyst

Company Description

KMS Technology was established in 2009 as a U.S.-based software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise. We pride ourselves on creating brilliant solutions for our clients by leveraging deep expertise, advanced technologies, and delivery excellence for a shared success where everyone can reach their fullest potential. With three Business Lines:

KMS Software: Leverage software domain expertise to help clients make better business decisions in technology platforms, increase speed-to-market, and gain critical development support through innovative technology solutions.

KMS Solutions: Empower BFSI businesses to embrace the digital finance revolution and expedite clients’ journey towards complete digitalization, technology consulting, data analytics, software development, and software quality.

KMS Healthcare: Build transformative next-gen technologies to solve healthcare’s most challenging problems, providing innovative tools and expertise to providers, payers, life sciences, and medical technology vendors.

Job Description

Lead, shape, and facilitate analysis and feasibility work with stakeholders for emerging change initiatives to build the business case for project activity

Establish and maintain professional and consultative relationships with customers

Assess the client’s business needs and business processes (current and future);

Interview the domain experts at the client company to capture all relevant domain knowledge

Conduct market research

Document the client’s business requirements in detail, (requirement specifications) with all assumptions and caveats included

Define quality attributes, external interfaces, constraints, and other non-functional requirements

Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards

Maintain expertise and knowledge of the business domain, technologies, and solutions

Participate in peer reviews and inspections of requirements documents

Participate in peer reviews of work products derived from requirements and specifications to ensure that the requirements were interpreted correctly

Serve as an internal point of contact for the development team whenever requirements need clarification

Qualifications

At least 05 years of experience in business analysis, IT background

Excellence in English communication skills (speaking, listening, reading and writing)

Possess basic & Discrete knowledge and perform basic requirement gathering/management work mostly independently and require supervision for more complex work

Solid understanding and knowledge of software development process, especially software requirement analysis

Proficiency in understanding and using BA design tools including Figma-UI/UX, Visio, Miro, etc.

Good listening and interviewing skills to understand a customer’s business environment and processes

Ability to document business requirements in an accurate, unambiguous and concise format

Good UI/UX knowledge/experience

Good presentation and client relation skills

Good organizational, analytical, as well as oral and written communication skills;

Aptitude to learn and understand new and emerging technologies

Experience in Agile environment or Scrum Master is a plus

Additional Information

Perks You'll Enjoy

Working in one of the Best Places to Work in Vietnam

Building large-scale & global software products

Working & growing with Passionate & Talented Team

Diverse careers opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting

Attractive Salary and Benefits

Two performance appraisals every year

Onsite opportunities: short-term and long-term assignments in North American (U.S, Canada), Europe, Asia.

Flexible working time

Various training on hot-trend technologies, best practices and soft skills

Premium healthcare insurance for you and your loved ones

Company trip, big annual year-end party every year, team building, etc.

Fitness & sports activities: football, tennis, table tennis, badminton, yoga, swimming…

Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…

Free in-house entertainment facilities (foosball, ping pong, gym…), coffee, and snack (instant noodles, cookies, candies…)

And much more, join us and let yourself explore other fantastic things!