About Lovepop
Lovepop is on a mission to create one billion magical moments. We combine art x engineering to create the most magical paper art cards & gifts. Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments in lifetime revenue. Lovepop consistently ranks in the top Google results for cards online, enjoys 18% national brand awareness, and has helped its customers create over 50 million magical moments. Our vision is to be the #1 online card destination for cards and we are building the team of A+ talent that will take us there.
About the role
Based in Ho Chi Minh, this role is a great fit for someone who thrives in a dynamic environment, empathizes with customers, and has experience building, growing and mentoring high-performing engineering teams in a small to medium size startup company. You will drive the team to continuously deliver improvements to the customer experience, backend services and general technical architecture of Lovepop.
The right person in the role will need to look for optimization areas, work with marketing, customer service, operations and tech to create a compelling experience for our customers. Ability to influence, analytical ability, strong tracking/monitoring capabilities, exceptional English communication skills and leadership are essential to success in this role.
If you're passionate about solving complex engineering challenges while creating delightful customer experiences, we want to talk to you. We are constantly pushing technical boundaries while maintaining high standards for reliability and security. Our culture emphasizes customer obsession, technical innovation, continuous learning, and inclusive collaboration. As VN Technical Director you will report directly to the CTO and lead the entire technical team based in Ho Chi Minh.
Accountabilities
Lovepop Values
Engineering: Curiosity to discover how the world works
Hunger: Desire to take on more than is expected
Magic: Delivering unexpected experiences
Connection: Building relationships with each other