At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. Help customers and/or partners understand the value of Infobip solutions and services Understand the customers’ businesses, knowing exactly which of our solutions and products can help them evolve their business Design new and innovative solutions to meet customers’ business needs Collect the technical requirements and design technical solutions and service integration plans Handle technical and security questionnaires Conduct captivating demos and POCs Conduct scoping exercises and provide service quote estimation Implement solutions for new and existing customers Deliver comprehensive and precise technical documentation Configure/customize Infobip solutions to meet customer’s business requirements Ensure all projects are delivered on time, within scope and budget, and exceeding customer expectations Conduct consulting and solution enablement sessions for customers and document with meeting minutes summaries. Create conversational workflows and strategies (natural dialog flows, wireframes and templates) for Answers and other Infobip products Contribute to internal initiatives and focus on continuous development Document solutions and best practices and share them within the department (e.g. through active participation in the Community of Practice) Have an overview of market feature requirements and provide feedback to steer the development of products’ features Maintain a comprehensive understanding of Infobip's products and solutions, both technically and commercially, staying updated on changes and upgrades Job Requirements Bachelor or Master degree in computer science or technology 5+ years of experience in solution engineering, presales or systems applications consulting Your technical know-how in networking, connectivity, programming logic, and APIs is considered advantageous. Your exposure to communications platform as a service (CPaaS) or software as a service (SaaS) is highly valued. You have a robust engineering background and a genuine passion for technology. You are an effective communicator: your the ability to communicate fluently with clients & colleagues. Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity. #LI-NA1 Infobip is a global leader in Omni channel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience – all in a fast, secure and reliable way. Quality engineering is the backbone of everything we do. To build great customer solutions on the edge of innovation means we hire, grow, and retain the best engineering talent across the world. Over the last 15 years, we’ve grown into an Engineering Powerhouse with 65+ offices in 6 continents and over 3,000 experts, aiming to change the way the world communicates. We see ourselves as humble engineers led by our philosophy of learning by doing and fueled by our passion for technology. This is why all our solutions are fully in-house developed, and we are proud of all the talents we have in our company! If you are passionate about mobile technology, software development or global business, apply now so we can find out how well we fit together.