Senior DevOps/SRE

Company Description

SmartDev is a leading provider of global software solutions. SmartDev was established in 2014 and is a wholly owned subsidiary of Verysell Technologies Group (Switzerland). 

Further channels to explore the current state of SmartDev: 

• Website: https://smartdev.com/ 

• LinkedIn: https://www.linkedin.com/company/smartdev-llc-/ 

• YouTube: https://www.youtube.com/@smartdevllc 

• Meet the Board of Directors of SmartDev and SmartDev team from both Danang & Hanoi office in the series video of 10 Year Anniversary: https://www.youtube.com/watch?v=Z2ksqGqpdIo&list=PL3l-WSMzTl1dM3qByPCNnp7GBTbZqDEVd 

Job Description

Responsibilities:

1. Platform Engineering & Automation

• Design and maintain Kubernetes-based environments with blue-green/multi-cluster strategies.
• Build scalable CI/CD pipelines leveraging ArgoCD, Jenkins, and GitOps practices.
• Automate infrastructure provisioning and configuration with Terraform, Helm, and kubectl.

2. Infrastructure & Cloud

• Architect and operate AWS infrastructure (VPC, EKS, Transit Gateway, RDS, S3, ECR, IAM, etc.).
• Design highly available, multi-tier network architectures with secure connectivity to on-prem.
• Optimize cost, performance, and scalability across compute, storage, and networking layers.
• Lead adoption of infrastructure security best practices (guardrails, detective/preventive controls, encryption).

3. Observability & Reliability

• Establish monitoring, logging, and alerting with Prometheus, OpenSearch, and Grafana.
• Define and enforce SLOs/SLIs, champion reliability engineering practices.
• Lead incident management processes and support blameless postmortems.

4. Security & SaaS Integration

• Implement Zero Trust principles with service mesh, OAuth2 proxies, and ZTNA integrations.
• Manage IAM roles, secrets, and access control across hybrid infra and SaaS services.
• Integrate and operationalize security and productivity SaaS platforms (e.g., Zscaler, SentinelOne, Twingate, Atlassian stack).
• Ensure compliance with PCI DSS, ISO 27001, MAS TRM, and other regulatory frameworks.

5. Collaboration & Leadership

• Partner with product and engineering teams to improve developer experience and platform efficiency.
• Mentor engineers on cloud architecture, automation, and SaaS adoption.
• Evaluate emerging tools, SaaS offerings, and practices, aligning them with business needs.

Qualifications

•  8+ years of DevOps/SRE/Platform engineering experience, with 2+ years in a Senior or Lead role.
• Deep expertise in Kubernetes, AWS, and container orchestration patterns.
• Strong background in CI/CD, GitOps, and Infrastructure as Code (Terraform, Helm).
• Proven track record with monitoring and observability stacks (Prometheus, Grafana, OpenSearch/ELK).
• Experience managing hybrid infrastructure and SaaS platforms at scale.
• Knowledge of distributed systems (PostgreSQL, Cassandra, Kafka, MinIO, Solace).
• Strong communication, mentoring, and leadership skills.

Additional Information

• Fast-growing company: Be part of a rapidly expanding industry leader.
• Ongoing career pathway: Get a promotion and climb up the career ladder.
• Truly International Team: Collaborate with top talent from around the world (Singapore, Switzerland, England, Germany,...).
• Competitive Allowance/Salary package
• 13 month salary
• Top Benefits: 20 days off per year for official members and annual health check, PVI Premium insurance, and more.
• Work-life balance: Thrive in an environment that values your well-being, 5 days working per week. Hybrid working policy