As a NEO SAP Deployment Manager, you will play a critical leadership role in the successful deployment of SAP solutions across global business units. Your responsibilities will include:
- Leading end-to-end deployment activities for SAP rollouts including preparation, deployment, stabilization, and handover to operations.
- Acting as the Subject Matter Expert (SME) for deployment methodology, cutover coordination, and hypercare planning.
- Collaborating with program leadership, solution leads, data and change management teams to ensure seamless execution of deployment plans.
- Defining and executing deployment playbooks, readiness checklists, and go-live criteria.
- Monitoring project milestones, interdependencies, and business readiness in alignment with overall program timelines.
- Managing and mitigating deployment-related risks, issues, and escalations across business and IT stakeholders.
- Leading deployment rehearsals and validating cutover plans to ensure minimal disruption to business operations.
- Overseeing the hypercare strategy, support models, and transition to operational support teams.
- Driving continuous improvement by capturing lessons learned and standardizing best practices.
- Providing leadership, coaching, and performance management for team members involved in deployment activities.
HERE'S WHAT YOU WILL NEED
Program and Project Management Expertise
- Overall 10 years work experience with minimum 5 years of experience in managing large-scale ERP or SAP deployments.
- Deep understanding of Agile, Waterfall, and Hybrid project methodologies.
- Proven track record in leading multi-phase SAP deployments in complex environments.
Deployment and Cutover Management
- Proficiency in SAP S/4HANA deployment frameworks, including familiarity with core modules (FI/CO, MM, SD, PP, WM/EWM).
- Hands on experience with formulating test strategies, planning and managing cross-system integration testing (SIT/UAT).
- Experience with cutover planning, execution, and hypercare management.
Stakeholder and Change Management - Strong stakeholder engagement and communication skills across business and IT functions.
- Demonstrated success in orchestrating global and cross-functional deployment teams.
- Ability to lead and influence decision-making under pressure and manage conflicts constructively.
Tools and Technical Proficiency
- Experience with Jira, MS Project, ServiceNow or other PPM tools.
- Understanding of deployment automation tools, transport management (CTS+ / CHARM), and testing tools (e.g., HP ALM, Tricentis Tosca).
- Performance Monitoring and Reporting
- Ability to define and track deployment KPIs, readiness criteria, and post-go-live stabilization metrics.
BONUS POINTS IF YOU HAVE:
Certifications
- PMP, Prince2, or SAFe Program Consultant.
- SAP Activate or SAP S/4HANA certification.
- ITIL or DevOps certification.
Advanced Planning & Risk Mitigation
- Expertise in deployment estimation, resource planning, and scenario-based risk modeling.
- Familiarity with simulation tools or AI-based predictive analytics for go-live planning.
Technology & Innovation
- Exposure to cloud-based SAP (RISE with SAP, SAP BTP) and SAP Fiori deployment strategies.
- Experience integrating SAP with cloud platforms (AWS/Azure) and third-party systems (e.g., Salesforce, Workday).
People Leadership
- Strong background in coaching and mentoring global teams, particularly in matrix organizations.
- Experience leading post-go-live support teams and developing playbooks for ongoing operations.
Multinational Deployment Experience
- Experience in multi-country or multilingual SAP deployments, considering legal, tax, and localization requirements.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
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