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IT Infrastructure Engineer

Sunbytes
Full-time
On-site
Ho Chi Minh City, Dong Nai, Vietnam
Infrastructure
Sunbytes is a leading Tech & Talent Solutions company known for innovative and scalable solutions. We focus on achieving goals for our partners and team members, delivering high-quality products and services, and fostering a supportive, challenging work environment. Our diverse team shares a common purpose, making Sunbytes a great place to work.

We offer comprehensive long-term partnerships, including recruitment, dedicated worldwide talents, and custom software development, tailored to meet client needs.

Join Us Sunbytes is seeking a skilled and dynamic IT Infrastructure Engineer to help shape the future of business models and platforms.

About the Role:

Sunbytes is looking for a full-time IT Infrastructure Specialist to manage, maintain, and improve our client IT-related hardware, infrastructure, and systems. The ideal candidate will ensure that services and systems are available, performing normally, and supporting business operations. You will play a crucial role in giving recommendations on architecture, implementing procured IT solutions with external vendors, and coaching the internal IT team.

Requirements

  • Set up IT-related hardware, infrastructure, and systems.
  • Provide recommendations on IT architecture to optimize performance.
  • Monitor and ensure all systems are functioning to support business operations.
  • Maintain, renew, and improve IT hardware and infrastructure, providing suggestions on how to upgrade or enhance systems.
  • Provide IT hardware-related support to external vendors for implementing procured IT solutions.
  • Take ownership of managing IT infrastructure, ensuring continuous improvement.
  • Train and coach the internal IT team on relevant systems and hardware management.

Technical skills:

  • At least 3 years of experience in IT hardware, infrastructure, systems, or related IT roles.
  • Strong understanding of IT hardware architecture, including setup, maintenance, and renewal of printers, scanners, computers, servers, and networks.
  • Experience with managing IT infrastructure and system architecture.
  • Proficient in recommending IT hardware and infrastructure improvements.
  • Familiarity with monitoring tools to ensure optimal performance of systems.
  • Hands-on experience in IT hardware troubleshooting and support.
  • Strong documentation skills for tracking system changes and issues.

Nice to have: 

  • Basic understanding of the Power Platform, including Power Apps, and Power Automate.
  • CCNP Certificate.

Soft skills:

  • Strong problem-solving and troubleshooting skills.
  • Excellent communication skills to collaborate with internal teams and external vendors.
  • A good team player who is not afraid to provide constructive feedback to colleagues.
  • Flexible mindset, adaptable to changing requirements and environments.
  • High level of discipline with attention to detail and consistency in managing tasks.
  • Ability to train and coach internal staff on IT-related systems and hardware.
  • Proactive and independent approach to managing systems and implementing improvements.
  • Collaborative team player, capable of working remotely with minimal supervision.

Benefits

  • A challenging and supportive work environment with opportunities to develop your career 
  • A dynamic and international team, providing a great career journey
  • 16 days annual leave
  • 3 sick days per year
  • 4 creative days per year where you can explore new techniques and possibilities
  • Premium Health Insurance 24/7
  • Cover Social Insurance as local law