Trading Partner Analyst

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more!

This role is an onsite opportunity. 

As a Trading Partner Anayst you will:

• Configure setup, partner relations, cross references etc
• Perform testing with trading partners and customers.
• Inform and coordinate trading partner test activities with customer.
• Coordinate with multiple internal teams to ensure the target go-live date for the customer is met.
• Work closely with Project Manager or Implementer to align on progress.
• Participate in problem solving activities; escalate to relevant teams.
• Report to team management as well as involved project coordinators
• Provide the mapping team with the analysis required to build a new map.
• Work with the mapping team to ensure completion of mapping requests.
• Work with the connectivity team to ensure communication setup Test new maps with the partners and ensure that suitable test files are provided to allow for accurate unit testing.
• Analyze and document trading partner requirements.
• Train and mentor Trading Partner Engagement Specialists

Requirements for Success:

• Working time: 10:00AM – 07:00PM, from Monday - Friday

• Experience in software support, client services, or call center environment preferred.
• Client services, business to business, computer support/service, experience preferred.
• Understanding X-12 and XML, CSV, ERP such as Netsuite, Quickbook, SAGE,…
• Years with FTP and AS2

• Proficient English skills, verbal & written.

 Who is TrueCommerce?

TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance: P&G, Schneider Electric, TJ Maxx, Office Depot, and many more.

For additional information, visit our website.