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Learning & Development Facilitator I

Vietnam Concentrix Services Company Limited
Full-time
On-site
Vietnam

Job Title:

Learning & Development Facilitator I

Job Description

Responsible for handling all L&D requirements & initiatives for the assigned region. Apart from that this role would be responsible for following deliverables:
• Internal stakeholders connect.
• Dashboard and reporting
• Driving learning strategy & Initiatives &support PS initiatives
• Branding and Communication
• Facilitation of Learning Programs
• Content Development, customizations & translations
• Conduct learning need analysis, and recommend learning solutions.
• Work as part of a highly collaborative team, promoting teamwork and high-quality deliverables/ communication of learning programs
• Handle all Location learning related escalations as the 1st level POC and ensure timely resolution as well.

Responsible for handling all L&D requirements & initiatives for the assigned region. Apart from that this role would be responsible for following deliverables:

  • Internal stakeholders connect.
    • Dashboard and reporting: Present data on the progress on the learning plans, investment summary, quality of programs and business impact with respect to the assigned location/accounts/stakeholders
  • Driving learning strategy & Initiatives &support PS initiatives
    • Branding and Communication: Articulate the vision and value of the learning programs to internal audiences and clients.
    • Facilitation of Learning Programs
    • Content Development, customizations & translations
  • Conduct learning need analysis, and recommend learning solutions.
  • Work as part of a highly collaborative team, promoting teamwork and high-quality deliverables/ communication of learning programs
  • Handle all Location learning related escalations as the 1st level POC and ensure timely resolution as well.
  • Best Practice sharing, process improvement and standardize approach to deployment.
  • Support in Communication and Branding of Segment programs and other learning initiatives
  • Build valued relationships consistently, enabling on-going and effective partnerships focused on achieving shared objectives for the learning team.

    Location:

    VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City

    Language Requirements:

    Time Type:

    Full time2024-05-31

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