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Business Analyst - Working location at Tan Phu, HCMC, Vietnam

Ho Chi Minh

Company Description

Eurofins Scientific through its subsidiaries is a world leader in food, environment, pharmaceutical and cosmetic product testing, discovery pharmacology, forensics, advanced material sciences, and in agroscience Contract Research services. It is also one of the global independent market leaders in genomics and in the support of clinical studies, as well as in BioPharma Contract Development and Manufacturing. In addition, Eurofins is one of the key emerging players in specialty esoteric and molecular clinical diagnostic testing in Europe and the USA. With ca. 62,000 staff across a network of over 1,000 independent companies in 62 countries and operating over 900 laboratories, Eurofins offers a portfolio of over 200,000 analytical methods for evaluating the safety, identity, composition, authenticity, origin and purity of biological substances and products, as well as for innovative clinical diagnostics. The objective of Eurofins companies is to provide their customers with high-quality services, accurate results on time and expert advice by their highly qualified staff.

Comprehensive services and unmatched expertise

Eurofins believes it is also a worldwide scientific leader in most of its fields of activity. Through research and development and acquisitions, the Group draws on the latest developments in the field of biotechnology and analytical chemistry to offer its clients unique analytical solutions and the most comprehensive range of testing methods.

A commitment to top quality

The Eurofins Group is committed to provide the highest quality services, accurate results in time and expert advice by its highly qualified staff. The reliability and accuracy of its data help customers make adequate decisions and meet their increasingly stringent quality and safety standards and the expanding demands of regulatory authorities around the world.

Permanent innovation and support by the market leader

Few testing laboratories can combine the level of expertise, technological leadership, attention to quality and customer service that have made Eurofins the global leader in many of the fields where it is active. Large investments in innovation, technology, IT and logistics and very large sample volumes ensure that customers enjoy high standards of quality at reasonable prices.

Eurofins started to provide the services in Vietnam since 2015. Our main services includes Food and Feed Testing, Consumer Product Testing, Environment Services, Agricultural sciences, Inspection and Audit, Certification, DNA testing, Genetic testing before prenancy, Covid test, HPV test, Decoding gen, etc. Current legal entities in Vietnam:

  • Eurofins Sac Ky Hai Dang
  • Eurofins Consumer Product Testing
  • Eurofins Assurance
  • Eurofins MTS
  • Eurofins Gentis
  • Eurofins ETM

Job Description

- Ensure requirements gathering, collect business and functional requirements in cooperation with IT and Business/Operational Departments. When applicable, make the development by himself/herself.

- Liase with interfacing application responsible to design and define the integration requirements, describe the business and functional requirements, and finalize the Service Requirements before development starts;

- Create User Requirements and Backlog Items (if required) for developers and ensure approval by relevant stakeholders before development / configuration starts (Key Account Managers, Users, Product Owner, Interfacing Application responsible);

- Groom the requirements with development team and oversee the implementation of related changes; and provide to support to Developers and QA for any requirements related queries.

- Manage the proper execution of functional test once the solution is available and ensure Solution is ready for User Testing;

- Support deployment activities for final solution to get ready for Go Live and ensure close communication/cooperation with Development Team in the next steps;

- Be actively involved in Change Request Management and act as first contact for change request by key users and provide continuous support in analysis of impact and value;

- Identify issues, risks and benefits of existing and proposed solutions and outlining business impacts.

- Provide backlog management, and elaboration of the relevant user stories

- Provide documentation for users and business as and when required to gather requirements, support understanding of requirements and usage of application


Initial Educational Background: Bachelor degree in Computer Science (while not a 100% must, it is strongly advised)

Languages requirement: English (working language)

Total Experience:
Minimum 3-5 year in IT project management, acting as interface between users and developers

Personal skills

  • Good communication skill in English (speaking, listening, writing and reading)
  • Excellent planning, organizational, and time management skills
  • Great ability to listen and learn.
  • Curiosity and open-mindedness
  • Focused on customer satisfaction
  • Working together with other team members to ensure high quality of delivered solutions
  • Ensuring good practices and high-quality standards are in place
  • Adaptable to work on new technologies and quick learnability

Qualifications and knowledge

  • Familiar with SLTH testing industry is an advantage
  • Knowledge of Agile process and principles
  • Familiar with MS 365 application (MS office, PowerApps, Sharepoint…)
IT Technologies

  • Python
  • SQL
  • Power BI
Additional Information
Working location: Lot II-12, Road 19/5A, Tan Binh Industrial Park, Tay Thanh Ward, Tan Phu District, Ho Chi Minh City
  • Working time: Mon-Fri (8:00am - 5:00pm)
  • Allowances: Lunch
  • Full salary and mandatory insurance from probation
  • Health insurance added for self 
  • 13-month bonus
  • Performance bonus: subject to performance
  • Voucher on birthday, wedding and other special occasions
  • Leaves: 14-16 annual leaves and 01 birthday leave